Frequently Asked Questions
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FAQ

1. What does a dog nose protector do?
A dog nose protector is designed to help protect your dog's nose, depending on your dog's needs and how the protector is used. It is made for dog owners looking for an option to help protect their dog's nose during daily activities, including if your dog has a nose condition, such as discoid lupus.
2. How do I measure for the right size?
Finding the right size is important for a proper fit. Please visit the Products tab on this website for step-by-step measuring instructions and a size chart.
3. How do I put it on my dog?
Detailed instructions are included with every order to help you put the nose protector on your dog. Please follow the instructions carefully to help ensure a proper fit. Make sure your dog is comfortable while wearing it, and check the fit regularly.
4. Can my dog eat or drink while wearing it?
Yes! Dogs can eat, drink, exercise, and take part in many daily activities while wearing the protector. 
5. How do I clean it?
To clean your dog nose protector, gently scrub it with a bristle brush and Dawn dish soap. Rinse it thoroughly with clean water and allow it to dry before using it again.
6. What is the return policy?
We accept returns on items that have not been used. If the size you ordered does not fit your dog, we are happy to exchange it for a different size, as long as the protector has not been used.